We recommend that the relevant installation guide(s) is read before starting your project. These can all be found using the links below. If you can't find the answers you are looking for or have a specific query our showroom staff and Technical Team are on hand to help.
To find your nearest showroom click here or call 0845 366 0400
To contact our Technical Team email firstname.lastname@example.org or call +44 (0)1295 814396 (lines are open from 9.00am to 5.00pm Mon-Fri)
frequently asked questions
Q. What type of adhesive is required for my application?
A. Fired Earth Vinyl flooring has been tested with Stauf adhesives and we strongly recommend the use of Stauf pressure sensitive (D37) or Stauf High temperature adhesive (D50). We are unable to guarantee an installation where an alternative adhesive has been used.
Once the sub floor or wall is ready, the adhesive can be applied as a wet adhesive. We would recommend the use of D37 in all areas with the exception of conservatories or rooms which may be subject to excessive dry heat (South facing rooms with large windows) where we would recommend the D50. Only the D50 can be used on walls.
Follow all instructions for installation as detailed on the adhesive packaging.
Q. What kind of flooring preparations do I need to make for my particular application (subfloor)?
A. Vinyl flooring can be laid on concrete, sand & cement screed, anhydrite screed, timber and many other subfloors, which have been suitably prepared.
The type of surface below your flooring, its quality and pre-treatment required will have a significant influence on the final result. Good preparation is essential for a trouble free installation and is vital for an excellent floor appearance and adhesion as the finish will only be as good as the base over which it is installed. The base should be hard, smooth, clean, dry and free from any defects. Any irregularities in the sub floor will show through to the final floor.
All wet works (i.e. subfloors, plastering, painting, cement work and tiling) must be completely finished and dry. Conventional heating systems should have been run for a minimum of two weeks and water underfloor heating for a minimum of three weeks.
Q. What’s the best method for cleaning the vinyl once installed in my particular application?
A. Appropriate care and maintenance will help preserve the appearance of the floor. Loose dust and dirt should be removed using a damp cloth or mop.
Cleaning – Warm water is sufficient to clean most floors. Should additional product be required use Lithofin MN Easy Care.
Spills – Don’t let spills stand on your Vinyl floor. Individual spillages should be removed immediately using a damp cloth. Do not allow moisture to remain on the floor.
Entrance Mats – To protect against dirt and grit being brought in from outside and damaging your floor we would recommend the use of high quality entrance mats.
Pads and Castors – To prevent unnecessary scratches and damage to the vinyl fit suitable felt pads or castors to items of furniture which move across the floor without being lifted. Sharp heels, particularly stilettos will dent and/or scratch wooden floors.
Environmental conditions – To avoid abnormal movement in your floor we would recommend room temperature and humidity are within normal living conditions.
Ageing – As with any natural product, direct sunlight may alter the colour of the flooring. Areas of the surface that are covered (for example by furniture and rugs), may not change colour to the same extent. If possible, these items should be moved regularly.
Q. Do I need a professional installer?
A. We strongly recommend you employ the services of an experienced and competent vinyl fitter.
Q. My application is not a new construction and I have already administered a moisture test in the past. Do I need to do it again?
A. The quality and preparation of sub floors, walls, moisture and humidity testing and site conditions must be assessed prior to the start of an installation to ensure they meet the necessary national British standards.