Fired Earth

 
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overseas

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We can ship our products almost anywhere in the world, provided we do not have a distributor in that country.  

If you wish to place an order for delivery to a UK island or outside of the UK* please get in touch with us to provide you with a quotation. Please note that quoted prices are only valid for 30 days.

Export Deliveries: +44 (0)1295 814337,  exports@firedearth.com or contact one of our Fired Earth showrooms.

  

Europe

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Export deliveries ‘door to door’ are made on tail lift lorries and offer kerbside delivery only. Goods will not be taken into a building (flat or house). When the goods have arrived in the vicinity of the overseas address, the shipping agents will contact the customer directly to arrange a suitable day for delivery.

Within the EU we keep the VAT on our orders, however if you have a trade VAT number our Finance department will verify the number and we can exempt the order from UK VAT when this number is accepted, provided the order is being delivered using our export delivery service.

Countries in Europe but not in the EU, e.g. Turkey, will need extra paperwork to get passed by Customs & Excise and therefore may need extra time upon arrival in Customs & Excise before delivery can be made. UK VAT will be removed from the order, the customer will need to pay local taxes and duties prior to receiving the goods.

Some of our products are classified as dangerous goods for transport purposes and as such we are only able to deliver these by sea or road freight within Europe. We are unable to offer air freight deliveries for these products. 

Customers are welcome to arrange their own transport and collect the goods from our warehouse in Oxfordshire. If you choose this option, please advise us when placing your order so that the goods are packaged according to export requirements. We can then provide you with a quote for this service. 

 

 

Rest of the World

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Export ‘door to door’ deliveries are made on tail lift lorries and offer kerbside delivery only. Goods will not be taken into a building (flat or house). When the goods have arrived in the vicinity of the overseas address, the shipping agents will contact the customer directly to arrange a suitable day for delivery.

For an order being delivered to outside the EU we will remove UK VAT, provided that the order is being delivered using our export delivery service. Local taxes and duties will need to be paid by the customer upon arrival of the goods to the destination country.

Some of our products are classified as dangerous goods for transport purposes and as such we are only able to deliver these by sea or road freight. We are unable to offer air freight deliveries for these products.

Customers are welcome to arrange their own transport and collect the goods from our warehouse in Oxfordshire. If you choose this option, please advise us when placing your order so that the goods are packaged according to export requirements. We can then provide you with a quote for this service. UK VAT will be applied for such orders, the customer is able to reclaim the VAT upon the production of proof that the goods have been delivered outside the UK and within the HMRC timescale.

 

*Please note :-

 A ‘door to port’ delivery option may only be available to certain countries and occasionally we are not able to offer any export delivery option to a country.

Normal Fired Earth delivery charges apply to deliveries made to UK sea-port and UK air-port addresses, UK VAT remains on the order in this instance.