Fired Earth

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customer service


we are here to help...


Our team at the Head Office are taking a well deserved break over the Holiday period. We will close on Friday 21st December and be back on 2nd January. 

Our Showroom opening times during the Holiday period are below:

Christmas Eve - Close at 1pm

Christmas Day - Closed

Boxing Day - Closed

27th - 30th - Normal Hours

31st - 10am-4pm

1st January - Closed

2nd January - Normal Hours


To make things as easy as possible we have split our customer services into the categories below. 

If you need some guidance before placing your order, whether it be colour and layout advice or working out tricky measurements, your local showroom team are on hand to help.

To find your nearest showroom call 01295 812088, option 1 or click here

For online order enquiries email 



Customer Service - Sales Support


Customer Service - Delivery Information


Customer Service - Technical


Customer Service - After Sales Support


Design Service